We may track the total number of visitors to our Site, the number of visitors to each page of our Site, the number of External Web Site (defined below) pages you have visited, technical information about your computer, system and browser software and IP addresses. The aggregate information extracted from this data will be maintained, used and disclosed in aggregate form only and will not contain personally identifiable information. We may use such aggregate information to analyze trends, improve the Products we provide to our users, administer the Site and gather broad demographic information for aggregate use.
Information We Collect
Through the Site:
You can generally visit our Site without revealing any personally identifiable information about yourself. However, in certain instances, you may be given the option to fill out a service registration, complete a survey or other form which could contain personally identifiable information, such as user identification name, an email address, and/or any other information that you voluntarily transmit with your communication to us.
Whenever you visit a Splashtop web page, your browser may send certain information to our server, which we record. This information may include the URL of the referring web page, your browser and OS type, etc.
Through the Products:
Each Splashtop-based software product or service contains an activation time stamp, which is transparently collected by our server the first time you use the Product. You will be assigned a unique user ID number. In addition, as part of acceptance to use the Product, you are authorizing Splashtop to collect information about your use of the Product, including, without limitation, the number of times you use the Product or various applications included with the Product, the duration of use, how many times and the type of technical problems that occur during use of the Product and technical information about your computer and system software and the Product version you are using. We do this for purposes such as analyzing how the Product is used, diagnosing service or to address technical problems, and improving Product quality and features.
About the Splashtop® Connect product:
The Splashtop® Connect product may report to our servers the number of web pages and search queries that you make, without personally identifying you. We use this information, in an aggregate format only, to improve our products. We do not collect information about which web page you view and which terms you search for, nor do we store any password or user information on our servers.
We may use your personally identifiable information you submit to the Site or Products, such as your email address, to register you to download our software and/or use our Products, contact you to deliver certain services or information you have requested, verify your authority to enter our Site, improve the content and general administration of the Site, services and Products, and provide you with notices regarding goods, services and/or Products that you have purchased or may wish to purchase in the future.
Choice to Opt-In
We recognize the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Site is not intended for children under the age of 13. We do not target its services or the Site to children under 13. We do not knowingly collect personally identifiable information from children under the age of 13.
Links to Third Party Sites
We may employ procedural and technological measures, consistent with industry practice, to protect your personally identifiable information. Such measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. We may use firewalls, password protection, encryption, secure socket layer and take other physical security measures and place internal restrictions on who within Splashtop may access your data to help prevent unauthorized access to your personally identifiable information.
Correction/Deletion/Updating Personally Identifiable Information
We will provide you with the ability to modify or delete the personally identifiable information you have submitted through the Products or through the Site. However, we may retain a copy of your subscription records for audit purposes.
By e-mail: email@example.com
By mail: 1054 South De Anza Boulevard, Suite 200
San Jose, California 95129
By phone: 408-861-1088